1. Privacy Policy
This privacy statement is issued on behalf of iTrade Pro” Liquidity is the trademark of Liquidity Company, registered under commercial registration number 222429, located at 20 Omaret Al Oboor, Salah Salem, Arab Republic of Egypt.”
Company Name: iTrade Pro
Founder: Ahmed Sharif
CEO: Amir Sharif
Business Activity: Providing educational services in financial trading
, intensive training for beginners and professionals,
and offering specialized trading consultations
(for the year 2024). All references to “iTrade Pro,” “we,” “us,” or “our” in this policy refer to iTrade Pro.
iTrade Pro is committed to protecting your privacy. If you have any questions regarding this privacy statement or your privacy rights, please contact us.This Privacy Statement outlines iTrade Pro’s policy for handling and protecting your personal information.
We are committed to ensuring the privacy of your information and recognize that, as a customer, you are concerned about your privacy and the confidentiality and security of information that iTrade Pro may hold about you.
This policy is designed to inform customers of the following:
– The iTrade Pro Privacy Policy;
– The information we collect and the purposes for which we collect it;
– How we use and disclose the information collected;
– The security of your personal information;
– How to access the information we hold about you;
– What to do if you believe the information we hold about you is inaccurate;
– Privacy-related complaints; and
– How to contact us.
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2. Personal Information
Personal information is information or an opinion about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion. iTrade Pro will also collect any personal information necessary for the purposes of complying with Anti-Money Laundering and Counter-Terrorism Financing laws and regulations.
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3.Open and Transparent Management of Personal Information
iTrade Pro seeks to ensure that personal information we hold about individuals is managed in an open and transparent manner. We have implemented procedures to ensure compliance with applicable laws and standards and to address any complaints related to our compliance with them.
iTrade Pro has a clear and up-to-date privacy policy outlining how we manage personal information, including details regarding the types of personal information we collect and hold; how and why we collect and retain this information, and how individuals may access and request correction of the information we hold about them. We also provide details on our complaint handling process, our policy on disclosing information to overseas recipients (and, if applicable, which countries we engage with).
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4. Collection of Personal Information
iTrade Pro predominantly collects personal information directly from individuals, although information may sometimes be provided by a client’s professional adviser on their behalf and with their consent. iTrade Pro only collects personal information that is reasonably necessary for the provision of our services, and only by lawful and fair means. Information is generally sought through our account application forms, in which the purpose is articulated. Accordingly, we will always ensure you are informed of our purpose in collecting information and your right to access such information. If you do not provide the information requested, we may be unable to provide you with our services.
Please note that generally, we will only use the personal information (e.g., postal address, email address, telephone numbers, facsimile number, date of birth, bank account details, details related to the provision of verification and identification documentation) we collect for the main purposes disclosed at the time of collection, such as providing financial services.
Where possible, we will collect the information directly from you via our application form. We may also collect information about you from our website, but this information will only identify who you are if you provide us with your details (e.g., if you email your contact information to us). When you visit our website, our web server collects the following types of information for statistical purposes:
– Your Internet service provider’s address;
– The number of users who visit the website;
– The date and time of each visit;
– The pages accessed and the documents downloaded;
– The type of browser used.
No attempt is made to identify individual users from this information.
The iTrade Pro website may contain links to the websites of third parties. If you access those third-party websites, they may collect information about you. iTrade Pro does not collect information about you from these third parties. You will need to contact them to ascertain their privacy standards.
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5. Cookies
A cookie is a small text file placed on your computer hard drive by a web page server. Cookies may be accessed later by our web server. Cookies store information about your use of our website. Cookies also allow us to provide you with a more personalized service when using our website.
iTrade Pro may use cookies to:
– Determine whether you have previously used the iTrade Pro website;
– Identify the pages you have accessed; and
– Facilitate the administration of the site and for security purposes.
Most web browsers are set to accept cookies, but you may configure your browser not to accept cookies. If you set your browser to reject cookies, you may not be able to make full use of the iTrade Pro website.
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6. Email Address
If you provide us with your email address during a visit to our website, it will only be used for the purpose for which you provided it to us. It will not be added to a mailing list without your consent unless the mailing list is related to the purpose for which you provided your email address to us. We may use your email address, for example, to provide you with information about a particular service or to respond to a message you have sent to us.
If you subscribe to one of our services and provide your email address to us so that we may communicate with you via email, we may also use your email address to inform you of upgrades and changes to those services.
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7. Unsolicited Personal Information
Where we receive personal information about an individual that is unsolicited by us and not required for the provision of our services, we will destroy the information (provided it is lawful and reasonable for us to do so).
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8. Notification of the Collection of Personal Information
When we obtain personal information about you, we ensure that you have our contact details and that you are aware of the collection of information and our purposes for doing so. As mentioned above, we are unable to provide certain services if the requested information is not provided. We do not disclose your information to third parties unless they are related entities or service providers, in which case they are required to conform to our procedures.
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9. Use and Disclosure of Personal Information
iTrade Pro collects and holds personal information about individuals for the purpose of providing financial services. We collect this information with your consent as per our application form or other documentation, for the primary purpose disclosed to you at the time of collection.
However, in some cases, iTrade Pro will use or disclose personal information for secondary purposes (any purpose other than a primary purpose). Personal information obtained to provide financial services may be applied to secondary purposes if the secondary purpose is related to the primary purpose of collection and the person concerned would reasonably expect the personal information to be used or disclosed for such secondary purpose.
In some cases, we may ask you to expressly and additionally consent to any collection, use, or disclosure of your personal information. Your consent will usually be required in writing, but we may accept verbal consent in certain circumstances. We may also disclose your personal information where it is required or authorized by law.
We may use your personal information to:
– Process your application;
– Review your circumstances to prepare a Statement of Advice and MDA Investment program;
– Respond to any specific requests you may make of us;
– Notify you of any products that may be of interest to you;
– Audit and monitor the services we provide to you;
– Update your personal files; and enable us to meet our obligations under law, for example, the Anti-Money Laundering and Counter Terrorism Financing Act of 2006 (Egypt) and Egyptian taxation laws.
We may disclose your personal information to:
– our agents, contractors, or third-party service providers to enable them to provide administrative and other support services to us; and
– where the disclosure is required by law, for example to government agencies and regulatory bodies as part of our statutory obligations, or for law enforcement purposes.
iTrade Promay use third-party service providers to maintain some of our data systems and provide auxiliary services. We require any party that has access to personal information to conform to our privacy standards and be subject to comparable privacy regulation in their jurisdiction.
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10. Direct Marketing
iTrade Pro will only use personal information obtained for the provision of financial services for the secondary purpose of direct marketing when:
– iTrade Pro collected the personal information from the individual; and
– The individual would reasonably expect iTrade Pro to use or disclose the information for the purpose of direct marketing; and
– iTrade Pro provides a simple means through which an individual can request not to receive marketing communications; and
– The individual has NOT requested that such communications cease.
Often the law requires us to advise you of certain changes to products/ services or regulations. You will continue to receive this information from us even if you choose not to receive direct marketing information from us. We will not disclose your information to any outside parties for the purpose of allowing them to directly market to you.
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11. Quality of Personal Information
iTrade Pro takes all reasonable steps to ensure that the personal information held about individuals is accurate, up-to-date, and complete. We verify personal information at the point of collection.
iTrade Pro encourages you to help us by informing us immediately if you change your contact details (such as your phone number, street address, or email address) or if any of your details need to be corrected or updated. A person wishing to update their personal information may contact our staff or the Privacy Officer using the contact details provided in this document.
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12. Access to Personal Information
When a person requests access to their personal information, our policy, subject to certain conditions (as outlined below), is to allow access. iTrade Pro will correct personal information when it is found to be inaccurate, incomplete, or outdated. We will not charge you any fees for your access request, but we may charge you the reasonable cost of processing your request.
If a person wishes to access or correct their personal information, they should contact the Privacy Officer, and we will strive to provide that information within a reasonable timeframe and in the manner requested (where reasonable to do so).
iTrade Pro may not always be able to grant you access to all the personal information we hold about you. If this is the case, we will provide a written explanation of the reasons for our refusal, along with details of our complaints process if you wish to challenge the decision.
We may not be able to grant you access to information in the following circumstances:
– Where we reasonably believe this may pose a serious threat to the life, health, or safety of any individual or to public health/safety;
– If it would unreasonably impact the privacy of another individual;
– Where such request is reasonably considered to be frivolous or vexatious;
– If it relates to existing or anticipated legal proceedings that would otherwise not be accessible in the discovery process related to such proceedings;
– If it would reveal our intentions and thereby prejudice our negotiations with you;
– If it would be unlawful;
– If it is prohibited by law or a court/tribunal order;
– If it relates to suspected unlawful activity or serious misconduct, where access would likely prejudice the taking of appropriate action in relation thereto;
– Where enforcement activities conducted by or on behalf of an enforcement body may be prejudiced; or
– Where access would reveal details regarding a commercially sensitive decision-making process.
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13. Correction of Personal Information
Where iTrade Pro believes the information we hold about an individual is inaccurate, out-of-date, incomplete, irrelevant, or misleading, OR an individual requests us to correct information held about them, iTrade Pro will take all reasonable steps to correct such information within a reasonable timeframe. No fees are payable for such requests. If you request us to similarly advise a relevant third party of such correction, we will facilitate that notification unless it is impracticable or unlawful for us to do so.
If iTrade Pro intends to refuse to comply with your correction request, we will notify you in writing of our reasons for such refusal, along with the complaints process you may avail yourself of if you wish to challenge that decision. You may also request that we associate the personal information we hold with a statement regarding your view of its inaccuracy.
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14. Security of Personal Information
We take reasonable steps and precautions to keep personal information secure from loss, misuse, and interference, and from unauthorized access, modification, or disclosure.
If you use the Internet to communicate with us, you should be aware that there are inherent risks in transmitting information over the Internet. iTrade Pro does not have control over information while in transit over the Internet, and we cannot guarantee its security.
Where information is no longer required to be held or retained by iTrade Pro for any purpose or legal obligation, we will take all reasonable steps to destroy or de-identify the information accordingly.
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15. Privacy Complaints
If you have a complaint relating to our compliance with privacy laws or our treatment of your personal information, please contact us by email
[email protected]
We will investigate your complaint and endeavor to resolve the issue to your satisfaction.
Any personal information that we no longer require is destroyed. An exception to this may be where records are retained to comply with legal requirements.
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16. Your Consent and Changes to the Privacy Policy
Upon using this website and our services, you consent to our use and collection of your information as it appears within this policy. Although this is not our immediate intention, periodically, we may utilize this customer information for any unforeseen uses that have not been disclosed within this current privacy notice. If at any time our information practices change in the future, we will amend our policy on this website. Should you have any immediate concerns about how your information is used, you should check our website sporadically to ensure you are up to date with our current policy.